Privacy Policy

Privacy Policy

Last updated August 24, 2026. Modern Wellness Solutions LLC (“Modern Wellness Solutions,” “we,” “us,” or “our”) explains in this Privacy Policy how information is collected, used, disclosed, retained, and protected when you visit modernwellnesssolutionsga.com, create or use an account, submit an order, or communicate with us.

1. Scope

This policy applies to site visitors, account holders, customers, and people who contact us. Independent websites, payment providers, carriers, and other services we do not operate have their own privacy notices.

2. Information we collect

  • Contact and account data: name, email address, telephone number, account credentials, billing and shipping address.
  • Eligibility and transaction data: age confirmation, research-use attestations, organization or affiliation information you provide, cart contents, orders, payment status, receipts, refunds, shipping, tracking, and support history.
  • Communications: messages, requests, and records needed to respond to you.
  • Technical and security data: IP address, browser and device details, approximate technical location, timestamps, referring pages, interactions, authentication, fraud-prevention, and diagnostic records.

Full payment-card details are processed by the payment service offered at checkout and are not stored by this WordPress site.

3. How we use information

  • Operate, secure, and troubleshoot the website and accounts.
  • Review eligibility, research-use attestations, orders, payment status, inventory, addresses, and fraud indicators.
  • Process accepted orders, refunds when applicable, shipping, tracking, and customer support.
  • Maintain transaction, tax, accounting, security, compliance, and business records.
  • Improve site performance and user experience.
  • Comply with applicable legal obligations and protect rights, safety, and service integrity.

We do not sell personal information.

4. Cookies and similar technologies

The site and its providers use necessary technologies for security, authentication, cart and checkout operation, account sessions, load balancing, preferences, and fraud prevention. Functional or analytics technologies may operate when enabled. You may control cookies through your browser, but blocking necessary technologies may prevent site features from working. We do not claim optional marketing technologies are active unless they are enabled.

5. Service providers and sharing

We share information only as reasonably necessary with providers that support our operations. Current categories include:

  • Domain, DNS, hosting, backups, and infrastructure: Namecheap and EasyWP services.
  • Payment processing: BrokkrPay and the payment services it makes available at checkout. Payment providers receive transaction and verification information under their own terms and privacy notices.
  • Website operation and security: WordPress, WooCommerce, security, anti-abuse, caching, and performance services.
  • Email and support: providers used for account, order, security, shipment, and support messages.
  • Shipping and address services: carriers and address or tracking services used to fulfill an accepted order.
  • Analytics: analytics providers only when their features are enabled.
  • Professional and legal needs: accountants, insurers, counsel, and authorities when reasonably necessary or legally required.

We may preserve or disclose information when required by a valid legal process or when reasonably necessary to investigate fraud or abuse, enforce agreements, protect customers or the public, or defend legal rights. We do not disclose information to an inactive payment provider merely because its plugin remains installed.

6. Communications

Account, security, order, payment, shipping, support, and policy messages are service communications. Optional marketing, if introduced, will use separate consent and an available unsubscribe or opt-out method. Opting out of marketing does not stop essential service communications.

7. Retention

We retain information only as long as reasonably necessary for the purposes described above, including order fulfillment, support, security, fraud prevention, accounting, tax, dispute, contract, and legal obligations. Retention varies by the record and may continue after account closure when required for legitimate business or legal purposes.

8. Security

We use administrative, technical, and organizational safeguards designed to protect information and limit access. No internet transmission, service, or storage system can be guaranteed completely secure.

9. Privacy requests and choices

Depending on where you live and whether a law applies, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent, subject to identity verification, applicable exceptions, and records we are legally required to retain. Submit a request to support@modernwellnesssolutionsga.com. We may verify your identity using account, order, or contact information.

10. Age restriction

The site and catalog are not intended for anyone under 21. We do not knowingly collect personal information from minors. Contact us if you believe a minor provided information so we can review and, when appropriate, remove it.

11. Third-party links and changes

Third-party links and integrated services are governed by their own privacy practices. We may update this policy as operations, providers, or applicable requirements change. The current version and date will be posted here and apply to subsequent use.

12. Contact

Modern Wellness Solutions LLC
support@modernwellnesssolutionsga.com

This is an owner-approved business policy and has not been represented as attorney-reviewed.