Privacy Policy.

1. Scope of this policy

This policy applies to Website visitors, registered customers, individuals who submit product requests or have accepted orders, and people who communicate with us electronically. It does not govern third-party websites, payment providers, authentication services, carriers, or other services we do not operate.

2. Information we collect

Information you provide

• Name, email address, telephone number, and billing or shipping address
• Organization or research affiliation, role, state, age confirmation, and research-use attestations
• Product-request, accepted-order, transaction, and shipping details
• Customer-support communications

When third-party electronic payment services are used, payment information is processed by the selected provider. Modern Wellness Solutions does not store full payment-card details on this Website.

Information collected automatically

• IP address, device type, browser information, and approximate technical location
• Pages visited, interactions, date and time stamps, and referring URLs
• Security, authentication, and service diagnostic information

3. Cookies and similar technologies

The Website and its service providers may use strictly necessary technologies for authentication, security, core operation, and remembering preferences. Analytics or functional technologies may also be used when enabled. You may control cookies through your browser settings, but disabling necessary technologies may prevent parts of the Website from working correctly.

4. How we use information

• Authenticate accounts and maintain customer profiles
• Review researcher eligibility and product requests
• Process accepted orders, validate addresses, provide USPS estimates, and arrange shipping
• Communicate about requests, orders, tracking, or inquiries
• Provide customer support and maintain business records
• Detect and prevent fraud, abuse, and security incidents
• Improve Website performance and user experience
• Comply with applicable legal, accounting, and regulatory obligations

We do not sell personal information.

5. Sharing of information

Information may be shared as reasonably necessary with service providers supporting authentication, hosting, email, payments, address validation, USPS shipping services, security, fraud prevention, analytics when enabled, and professional advice. These providers handle information under their own terms, privacy notices, contractual commitments, and applicable legal obligations. Information may also be preserved or disclosed when required by applicable law, a valid subpoena, court order, warrant, or other binding legal process, or when reasonably necessary to protect rights, safety, and service integrity.

6. Data retention

We retain personal information only for as long as reasonably necessary to process requests and transactions, provide services, maintain security and business records, resolve disputes, enforce agreements, and comply with legal or accounting obligations. Retention periods vary based on the information and the reason it is held.

7. Security measures

We use administrative, technical, and organizational safeguards designed to protect personal information. No internet service, transmission, or storage system is completely secure, and we cannot guarantee absolute security.

8. Your privacy rights

California residents

Subject to applicable exceptions, California residents may have rights to request access, correction, or deletion; obtain information about collection and disclosure; opt out of covered sale or sharing; and receive non-discriminatory treatment for exercising privacy rights. We do not sell personal information.

Other applicable jurisdictions

Depending on where you live and whether a particular privacy law applies, you may have rights to access, correct, delete, restrict, object to processing, request portability, or withdraw consent. Rights are subject to verification, applicable exceptions, and legal requirements.

Submit a request to support@modernwellnesssolutionsga.com. We may verify your identity using information associated with your account, request, or transaction.

9. Children’s privacy

The Website is not intended for anyone under age 21. We do not knowingly collect personal information from minors. If you believe a minor provided information, contact us so we can review and, where appropriate, remove it.

10. Third-party links and services

The Website may link to or integrate with third-party services. We are not responsible for their content, security, or privacy practices. Review the privacy notice of each third party you use.

11. Changes to this policy

We may update this Privacy Policy. Changes will be reflected by the “Last updated” date. Your continued use of the Website after an update means the revised policy applies to your subsequent use.

12. Contact information

For privacy-related questions or requests, contact:

Modern Wellness Solutions LLC
support@modernwellnesssolutionsga.com